For most small-business owners, payment processing feels like a necessary evil — unpredictable, confusing, and often frustrating.

At Servistree, we’ve built our system from the ground up to eliminate those headaches and bring honesty, transparency, and real savings back into the equation.

Here are the top pain points we hear from new clients — and exactly how we prevent them.

1. Hidden Fees and Complicated Pricing

The Problem: Surprise statement fees, PCI charges, or tiered pricing that makes no sense.

How Servistree Solves It:

• Simple, transparent pricing — no hidden fees, no fine print.
• You’ll always know exactly what you’re paying and why.
• For qualified merchants, our Fee-Shift program legally and compliantly passes the cost of credit card acceptance to the cardholder — meaning you pay $0 in processing fees.

2. Lack of Transparency

The Problem: Statements full of jargon and inconsistent rates.

How Servistree Solves It:

• We provide a clear side-by-side rate comparison before you sign.
• Monthly statements are easy to read and explained in plain English.
• No contracts, no cancellation fees — we earn your business every month.

3. Poor Customer Support

The Problem: Long hold times, untrained call centers, and endless transfers.

How Servistree Solves It:

• You get a dedicated account manager with direct phone and text access.
• Support is U.S.-based and available 24/7.
• “If you’re working, we’re working” — that’s our support philosophy.

4. Technical Problems and Downtime

The Problem: Frozen terminals, batch errors, and no backup when the internet goes down.

How Servistree Solves It:

• We only deploy certified hardware tested for reliability.
• Our All-In-One payment platform integrates seamlessly with software like Eaglesoft, QuickBooks, and Converge.
• Redundant processing and offline-mode options ensure you never lose a sale.

5. Contract and Cancellation Frustrations

The Problem: Long-term agreements and expensive termination fees.

How Servistree Solves It:

• No contracts. No cancellation fees. Ever.
• We believe in earning your business month after month — not locking you in.

6. Funding Delays and Chargeback Hassles

The Problem: Slow deposits and unfair chargeback reversals.

How Servistree Solves It:

• Next-day funding for most merchants — get your money fast.
• Hands-on chargeback assistance with documentation templates that help you win disputes.
• Transparent communication from a real human, not an automated email.

7. Compliance and Security Confusion

The Problem: PCI compliance penalties, HIPAA confusion, and fear of breaches.

How Servistree Solves It:

• Full PCI-DSS compliance guidance and secure tokenized payments.
• HIPAA-compliant systems for healthcare and dental offices.
• Free education on surcharging, compliance rules, and best practices.

8. Poor Fit for Business Type

The Problem: One-size-fits-all systems that don’t suit your industry.

How Servistree Solves It:

• We specialize in verticals like medical, dental, veterinary, hospitality, and B2B.
• Each account is custom-tailored for your software, workflow, and customer experience.
• From front desk to back office, we make payments simple and efficient.

9. Lack of Value-Added Tools

The Problem: Basic payment systems that stop at swiping a card.

How Servistree Solves It:

• Built-in reporting dashboards to track volume, savings, and customer trends.
• Rebate and reward programs through Vendor Rebates for added value.
• Access to advanced tools like Level 2/3 data for B2B interchange savings.

10. Feeling Like Just Another Number

The Problem: Big processors treat you like an account number, not a partner.

How Servistree Solves It:

• We build long-term relationships, not transactions.
• Personalized support, honest advice, and proactive cost reviews.
• Our clients know our names — and we know theirs.

The Bottom Line

Payment processing shouldn’t be a source of stress.

It should be secure, simple, and profitable.

That’s why Servistree clients stay with us — because we combine Elavon’s world-class platform with Servistree’s personal, transparent service.

If you’re tired of payment processing headaches, let us show you how easy it can be to switch.

Request a free rate comparison today: https://www.servistree.com/services/switch-credit-card-processors or call 866-944-3244